Is your insurance claim delayed, Rejected or underpaid?
We deliver you better claim outcomes
… and you’ll only pay us if we do.
How We Help
Expert Support for Genuine Insurance Claims
We aren’t lawyers or loss adjusters. We’re claim advocates, insurance industry and claims experts with a passion for helping everyday Australians when the system falls short.
Having seen insurers’ common mistakes and the unfair outcomes that customers accept, we bring this knowledge and experience to your claim, making sure you don’t settle for less than what you’re owed.
We do this by:
- Reviewing your insurer’s management of the claim
- Navigating delays by driving practical next steps
- Challenging unfair decisions and flawed evidence
- Holding your insurer accountable to their policy wording, code and the law
- Identifying missing scope items, low offers, and overlooked policy benefits
- Helping gather expert evidence to strengthen your case
- Pursuing compensation for delays and distress
- Lodging formal complaints to drive fair responses
- Escalating (including to AFCA) when needed
- Negotiating fair settlements, in cash or repairs
- Explaining your rights and options clearly at every stage
Claims We Help With
Insurance Claim Support for a Range of Needs
Our services cover a wide variety of personal and business insurance claims. Whether your claim has been delayed, denied, underpaid or mishandled, we are here to guide you through the process with clarity and confidence.
Why Choose Claimhouse?
Standing With You When Your Claim Gets Messy
Some insurance claims can be stressful, confusing, and slow. At worst, it can feel like you’re up against a system which is incapable of getting it right.
Claimhouse was built to change that, providing everyday Australians access to support, compassion, clear advice, and practical strategies. Having worked for insurers, we bring this experience to you, with structured guidance, strategies, and a focus on what matters:
Getting your claim resolved and your life back on track.
Whether your claim is denied, underpaid, or stuck in endless back-and-forth, Claimhouse gives you a clearer path and the support needed to keep your claim moving forwards.
- Industry expertise
- Clear strategies
- Detailed analysis
- Insurer accountability
- Compassion and care
- Outcome-focused services
- Regular communication
- Get your life back
Testimonials
What people say about us
Our sole focus is improving your claim outcome. But don’t just trust us, trust those we’ve helped.
"Christian has been amazing to deal with, highly recommended for his service and thanks for all your help with our claim"
"Working with Claimhouse was an outstanding experience from start to finish. Their team brought deep expertise and clear guidance at every step of the process, removing the stress and uncertainty that usually comes with handling insurance claims and disputes. They took the time to explain everything in plain language, managed the details with precision, and made what could have been overwhelming feel seamless and straightforward. Thanks to Claimhouse and Christian, I felt supported, informed, and confident in achieving the best possible outcome"
"I recently had some problems regarding a settlement offer at my unit. Christian stepped in to help me. He gave me great advice and took the time with back-and-forth emails, as well as conversations on the phone regarding this matter. He went through all the necessary contingency plans to achieve the most appropriate settlement offer for me. I had no hesitation in asking for Christian’s advice"
FAQ
Frequently Asked Questions
Let’s talk about your insurance claim
Whether you need advice, support, or a second opinion, we’re here to help you understand your options and move your claim forward.
You can contact us using our enquiry form (to the right), or by calling or emailing us.
What happens Next?
We get your claim back on track
At every stage, it’s completely up to you. No commitment, just open and honest discussions about your claim and situation.
01
Review
We'll review the evidence on your claim and provide you our initial thoughts.
02
Meeting
We'll book a call to learn more about your desired outcome and to explain our services.
03
Offer
We'll send you a formal offer of our services for you to review and consider.
04
Decision
You decide whether you want to go ahead. No pressure, the decision is yours.
"Highly Recommended! Christian is extremely knowledgeable when it comes to home insurance claims. He’s able to clearly explain common-sense solutions and help you understand your rights. After spending months feeling lost in the maze of call centres, assessors, and endless frustration with the insurance company, Christian has been a true lifesaver. His guidance has given me the confidence to navigate the situation effectively. He has alleviated so much stress and empowered me to move forward with clarity and peace of mind. Thank you so much, Christian — your support has made all the difference!"